Joan Horner loved keeping it personal. In her Gems from Joan presentation at the 2007 National Rally, Joan shared with us how we can keep it personal. May 12 would have been Joan’s 87th birthday. Andy and Tim wanted to share with you this wonderful gift, a clip of Joan sharing about Keeping It Personal. There is no better way for you to honor Joan than to pass along her legacy and passion for Keeping It Personal with your Hostesses and Customers.